angry rant in Houston

Well, I’m stuck in the airport in Houston, TX. Chile, also known as the Iceland of South America, sent some ash toward the Buenos Aires area and our flight was cancelled until 7 AM tomorrow, the morning we were supposed to be picked up. But stupid United/Continental airlines was all ¨well, because it was an act of God, we´re not going to give you hotels or anything like that.¨ Last time I fly with them. So stupid. One of the people here has friends who were going to BA on other airlines, and he called them and they said they already had their free room reservations and had dinner and all that. United told us to go to the service center for toothpaste, then when we got there they were ¨too busy¨ to get it. I¨m not kidding, too busy to grab some freaking toothbrushes for us. Then five minutes later they were out of them. No cots, no tooth brushes, no food at all, and the guy telling me this gave me this look like ¨what the hell do you expect us to do, care about your welfare?” Freaking bogus. I´m too tired to rant and rave, but at the time I was thinking “you think you´re busy now, wait til I start wrecking this airport because you won´t take care of your customers, THEN you´ll be busy!” What ever happened to “the customer is always right?” Why do Americans let airline companies do this to them? Well, I learned my lesson, and frankly I´m considering trying to find out if I can´t fly home on LAN.

Also, the icing on the cake, we called the study abroad company to tell them, since none of the people will be there at the free pick-up time. So they were like ¨Oh that sucks, guess you have to pay to have us come get you, or get a taxi.¨

And I¨m SO mad at this airport because just as I start to drift off to get maybe like three hours of sleep until my flight, the stupid loud overhead thing says something, usually a prerecorded message like ¨For your safety, certain security measures have been taken. Any unattended luggage, and your personal belongings, will be treated as bombs. Also, don´t make fun of the TSA security or you will be arrested.¨ Only, really loud. And they don´t have free wi-fi, so I wrote this in a word document and copy-pasted. And I know the flight will be hell, and we´ll get there at like seven at night, and I don´t know if my señora knows the flight has been delayed or if she´ll freak out, or if she´ll even be there now when I show up with all my luggage.